Contact Us
Have questions or feedback? We'd love to hear from you! Feel free to reach out using the contact form below or connect with us via email or phone. Our dedicated team is here to assist you and provide the information you need. Your input is valuable to us as we strive to enhance your experience. We aim to respond promptly and look forward to assisting you.
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FAQS
Can we bring our own drinks?
YES, please do, all of our excursions are BYOB. You may bring whatever you would like to drink/eat. The Captain will provide a large cooler with ice, waters, cups, and corkscrew/bottle opener. NO GLASS DRINKWARE ALLOWED ON BOAT.
What do we need to bring for our tour?
All you need to bring are good vibes. However, some suggested items that you may want to bring are a camera, water/drinks, sunscreen, hat, sunglasses, snacks/lunch, towel, or something long sleeved in case of too much sun, chills, or wetness. In the spring and fall we highly encourage that guest dress and wear appropriate clothing such as a warm jacket. Please contact us for any questions on items.
The Captain will provide a large cooler with ice, waters, cups, and corkscrew/bottle opener. The boat is also equipped with a state of the art stereo system to play your favorite playlist.
NO GLASS DRINKWARE ALLOWED ON BOAT.
Does boat the have a restroom?
Yes, our boat is equipped with a potty. There are also multiple restroom facilities around the marina area to utilize before and after our boat tour.
CANCELLATION & WEATHER POLICY
Cancellation Policy
Cancellations made prior to 14 days out from reservation date will receive a full refund.
Cancellation made between 8-13 days of reservation date/time may request a reschedule for a later date or voucher for the amount paid.
Cancellations made within 7 days of reservation date/time are non-refundable. Cancellations within 7 days will be given NO exceptions or considerations of reschedules or vouchers.
Weather Policy
Cancellation due to weather is Harborview Charters and the Captains decision only! We will contact you on the phone number provided on the day of your tour if there are any weather concerns/cancellations. The Captain keeps a diligent eye on weather and will inform you in ample time to get you rescheduled. Weather cancellations by us are 100% refundable if rescheduling is not possible. We observe real time accurate weather concerns on actual live radars to determine if severe weather is inclement during your specific time on the water with us. Isolated/pop-up thunderstorms are a way of life here in the summer months and they may delay us for a few minutes our miss us entirely, so PLEASE SHOW UP UNLESS YOU HEAR FROM US.
Please arrive 10 MINUTES before departure time. Tardiness may result in your trip being cut short by that amount of time.
